FAQ: Craft & Candle Bar
How do I book an experience?
Our bookings and reservations are all managed online. Book your experience here! Our after-hours reservations are like VIP passes—available every day! So, snag your spot and we’ll be ready to roll out the red carpet just for you!
How long will a session take?
We allow 45-60 minutes per session, however, time may vary depending on which craft/s you pick. We want to make sure you have enough time to make your DIY experience fun and exciting! If you finish early, feel free to spend more time with your group and check out everything Poppy & Pomelo and the bar has to offer.
Your $15 reservation is non-refundable and credits towards one craft per person. Reservation fees are per person and cannot be combined with other reservations. Reservations are final and will not be refunded.
Is there an age limit?
We want to be as flexible as possible with ages, however, you know your participants best. Please keep in mind that we're handling hot wax, fragrance oils, glass tools, etc. Anyone under 15 must have a guardian present. If you have specific questions, please contact us for more information.
If I make a candle, can I take it home the same day as my session?
Yes! You can take your candle home the same day as you make it but it does need at least 40 minutes to cure in order to be suitable for travel.
Do you have drinks?
YES! We have a full bar serving all your favorite cocktails, beer, and wine. We also offer mocktails and carry non-alcoholic options like juices and soft drinks. Check out our bar menu here.
Can I bring my own alcohol?
Nope. The ABC does not allow this. However, we are happy to put together bar packages for Group Reservations.
Can I bring food into the craft and candle bar?
Outside food is allowed during Group Reservations only. Check out Group Reservations here.
How do I ensure my group is seated together?
Our booking site allows guests to choose seating for their party size. Please book all of your group together. If others in your group plan to book under a separate reservation, please contact us and let us know ASAP. While we cannot guarantee you will be placed together under separate reservations, we will do our best to accommodate you.
Group Reservations
We're delighted to welcome you to our Craft & Candle Bar. While your reservation provides access to the space, it's important to note that it's a shared environment. To ensure a comfortable experience for everyone, please be mindful of noise levels and personal space. If you're interested in a private event, just reach out for more info!
*Please note that due to the nature of our group reservations, which require dedicated staff and resources, we are unable to offer refunds. However, we are happy to reschedule your group for another date within 90 days that better suits your availability.
With a group reservation, you can bring in personal decor items, and add on additional features such as small bites and beverage packages.
Your group reservation includes all guests, even those who may not be participating in the candle making or crafting activities. To make your event even more enjoyable, please let us know if there are any guests who might prefer to observe rather than participate. Please also note that this may affect your reservation fee.
Do you have food?
Would you like to add on a Sweet & Savory Board? A tasty selection of crackers, crisps, fruit, olives, nuts, meats, and cheeses. Choose the perfect size: Small (serves 2-5) for $50, Medium (serves 6-9) for $75, or Large (serves 9-13) for $125. We need to know in advance of your reservation.
Where do I park?
Unlike most places in Lexington, we have ample parking. There are street metered parking spaces on High Street and Maxwell Street. There is also free parking up and down the side streets surrounding us and at Woodland Park.
How many scents do you offer?
We offer over 80 scents to choose from! You can choose one or mix up to three to create your custom fragrance.
Why do you use coconut wax? Does it smell like coconuts?
Coconut wax is a colorless and odorless wax made from cold-pressed coconut. It is considered one of the best and healthiest types of wax to make candles because it doesn't produce as much soot as the other types of wax. It has a superior scent throw which means you can produce long lasting and strongly scented candles using this wax. It also has an impressive burn time, it last 20% longer than soy wax candles.
Do you offer refills?
Yes! Bring in any vessel previously purchased at Poppy & Pomelo / Wick + Mortar Studio to refill for a 30% discount! You still get to choose your scents, mix your wax AND you get to reuse your favorite vessel.
Vessels MUST be completely cleaned and cannot have any remaining wax, wicks, or debris when brought in for refill. The vessel must also be free of any chips, cracks, or other damage.
Vessels MUST have been purchased at Poppy & Pomelo / Wick + Mortar Studio. We cannot accept vessels purchased elsewhere for refills.
For safety reasons, we do not allow vessels that have not been purchased at Poppy & Pomelo / Wick + Mortar Studio. We do a great deal of testing on our vessels and supplies, so for this reason we are unable to accept outside vessels.
Do I need a reservation?
Reservations are recommended due to limited seating during our workshops. However, if there is space available, walk-ins are welcome. Please see the schedule for session times. Our after-hours reservations are like VIP passes—available every day! So, snag your spot and we’ll be ready to roll out the red carpet just for you!
Does everyone in my group have to make a candle?
Every reservation includes a seat and DIY experience/s. If someone in your party is not making a craft or candle, we may not have a seat available for them but they are welcome to observe during your session.